Kia Warranty

Hybrid system

All components and systems of your new Kia Hybrid Vehicle, including the following, are covered by the warranty for 60 months from the Date of First Service or 100,000 km, whichever comes first:

• Hybrid Battery Pack Assy

• Hybrid Starter & Generator

• Hybrid Power Control Unit

• Automatic Transmission & Traction Motor (including housing case, clutch, and all internal parts)

 

Battery

The vehicle battery is covered by the warranty for manufacturing defects for 12 months as of the date of issuing the purchase invoice.

 

Audio system

The original equipment audio and its all related parts (including Video Systems) are covered for 36 months from the Date of First Service or 100,000 km, whichever comes first.

 

Refilling of air conditioner gas

The warranty of air conditioner (A/C) gas cover the first 12 months, as of the date of the first service, regardless of the distance traveled. The warranty covers the gas after 12 months if the gas re-filling is necessary as part of other repairing process that is covered by the warranty.

 

Tires

Tires supplied with Kia vehicles are covered by the tire manufacturer’s warranty, if there is a defect in the original tires of your vehicle whether in material or manufacturing, please check with the tire manufacturer or its authorized dealer or you can ask for help from Kia distributor.

 

Consumables

These are items that are consumed by normal use (e.g. «V» belt - timing belt/bulbs/fuses/glass wipers/brake and its accessories/filters/clutch disc - clutch/spark plugs... etc.). They shall be warranted against any defect in manufacturing for 12 months or 20,000 km, as of the date of issue of purchase invoice, whichever comes first.

• Costs associated with scheduled maintenance as detailed in the Owner's Manual.

• Damages due to factors beyond the manufacturer's control:

   ◦ Misuse of the Kia vehicle, such as driving over curbs, overloading, racing etc.

   ◦ Accidents, such as collision, fire, theft, etc.

   ◦ Alteration, modification, tampering etc.

   ◦ Damages or surface corrosion caused by the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, and acts of God.

   ◦ Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.

• Any damage due to lack of maintenance, or the use of the wrong fuel, oil or lubricants, such as: 

   ◦ Lack of proper maintenance as described in your Owner's Manual.

   ◦ Improper maintenance or the use of oils or lubricants not recommended in your Owner’s Manual.

   ◦ Deviation from specified fuel, substandard fuel quality, or fuel contamination.

• Normal deterioration

   ◦ Normal wear, tear or deterioration such as discoloration, fading, deformation, etc.

   ◦ Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle.

• Any damage caused when a non-genuine Kia part or accessory has been used.

• Any defects caused by repairs or replacement by other than an Authorized Kia Dealer.

• Any damage considered to be part of normal maintenance, such as cleaning and polishing.

• Replenishment or replacement of oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets and so on, as a result of normal wear and tear.

• Maintenance services described as 'Scheduled Maintenance Service', 'Owner Maintenance Service' or 'Appearance Care' in your Owner's Manual.

• Adjustments, such as brake and clutch adjustment, adjustment of head lamps, wheel alignment, wheel balancing, engine adjustment, etc.

• Any economic loss. This includes, without limitation, payment for loss of use of the Kia Vehicle, lodging, car rentals, travel costs, loss of pay and other expenses or damages.

• Vehicles with altered odometer reading. Any repair of a Kia vehicle on which the odometer has been altered or its actual distance traveled cannot be readily determined may not be covered under warranty.

• Normal capacity reduction and performance degradation of high-voltage EV batteries over time are not covered under warranty.

   ◦ Damage caused by unauthorized modification, repair, or replacement of high-voltage batteries or EV-related components

   ◦ Damage resulting from improper charging practices (e.g., overcharging or use of incompatible chargers)

   ◦ Natural performance decline and wear related to battery lifespan

You may take your Kia to any Authorized Kia Dealer for warranty and service. For a full listing of Authorized Kia Dealers, visit our Find a Dealer section or call Kia Customer Service on 966-920014200.

Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorized Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorized Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 km’s, whichever occurs first.

The Kia New Vehicle Warranty will be void if any part, component, assembly, equipment, accessory, or body panel is modified without prior approval from Kia, or if such work is not performed by an Authorized Kia Dealer as part of a warranty repair or accessory installation. It is recommended that you consult an Authorized Kia Dealer before making any modifications.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest Authorized Kia Dealer is generally covered under warranty. It is recommended that you contact your nearest Authorized Kia Dealer or call Kia Customer Service on 966-920014200 for guidance regarding warranty coverage prior to arranging towing. For vehicles eligible for Kia Roadside Assist call 966-920017517 for assistance.

Kia does not manufacture LPG compatible engines for vehicles imported to Saudi Arabia. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles. The use of LPG in an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. Refer to the previous question - ‘Will my warranty be affected if I have the vehicle modified?’

The tire manufacturer covers the original tires fitted to the vehicle. Should you have any concerns regarding the tires on your vehicle, contact your Authorized Kia Service Dealer for assistance.

The battery on Kia Vehicles is covered for 2 years (unlimited kilometers) from the warranty start date.

No. Parts and labor for repairs covered under the Kia New Vehicle Warranty are fully covered when the repairs are performed at an Authorized Kia Dealer.

If you have tire damage while driving, it's critical to act quickly to avoid accidents. First, pull over safely and turn on hazard lights and parking brake. Next, use the tire mobility kit to temporarily fix the puncture. Then, drive at a maximum speed of 80 km/h to the nearest tire shop or Kia dealer. If you can't move, call Kia Roadside Assistance.