Warranty & Recalls

Hybrid system

All components and systems of your new Kia Hybrid Vehicle, including the following, are covered by the warranty for 60 months from the Date of First Service or 100,000 km, whichever comes first:

• Hybrid Battery Pack Assy

• Hybrid Starter & Generator

• Hybrid Power Control Unit

• Automatic Transmission & Traction Motor (including housing case, clutch, and all internal parts)

 

Battery

The vehicle battery is covered by the warranty for manufacturing defects for 12 months as of the date of issuing the purchase invoice.

 

Audio system

The original equipment audio and its all related parts (including Video Systems) are covered for 36 months from the Date of First Service or 100,000 km, whichever comes first.

 

Refilling of air conditioner gas

The warranty of air conditioner (A/C) gas cover the first 12 months, as of the date of the first service, regardless of the distance traveled. The warranty covers the gas after 12 months if the gas re-filling is necessary as part of other repairing process that is covered by the warranty.

 

Tires

Tires supplied with Kia vehicles are covered by the tire manufacturer’s warranty, if there is a defect in the original tires of your vehicle whether in material or manufacturing, please check with the tire manufacturer or its authorized dealer or you can ask for help from Kia distributor.

 

Consumables

These are items that are consumed by normal use (e.g. «V» belt - timing belt/bulbs/fuses/glass wipers/brake and its accessories/filters/clutch disc - clutch/spark plugs... etc.). They shall be warranted against any defect in manufacturing for 12 months or 20,000 km, as of the date of issue of purchase invoice, whichever comes first.

Regular maintenance service

Including checking, screwing, adjustment of the engine, adjustment of fuel injection system, tire balancing, lubrication, transmission oil, change the engine oil, brake fluid, oil of gears system, steering wheel Oil, water and acid of the battery, antifreezing, glass cleaning liquid, cooling system gas, tire changing.

 

Natural consumption and corrosion

• Spark plugs

• Front and rear brake pads

• The clutch and its parts

• Plastic of wipers

• Filters

• Lights, Fuses (Circuit Breakers)

• Belts

• Any other consumable parts

 

Regular maintenance parts (consumables) are covered by the warranty and are replaced in the event of a defect in materials or manufacturing.

 

Damages and losses

• Neglect in the proper maintenance procedures as stated in the owner’s manual

• Misuse, overload, accident, theft, actions of flood or fires

• Use of unsuitable fuel, liquids or oils that do not conform to the recommended specifications

• The use of non-original parts

• Any device or accessories not supplied by Kia

• Modifications, damages, manipulation, tampering or improper repair

• Damage to rubber parts under normal conditions of use or exposure to the sun

• Minor not detectable impurities that do not affect the quality or performance of the vehicle or its parts, such as weak sounds, vibration that is part of the vehicle’s character

You may take your Kia to any Authorized Kia Dealer for warranty and service. For a full listing of Authorized Kia Dealers, visit our Find a Dealer section or call Kia Customer Service on 966-920014200.

Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorized Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorized Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 km’s, whichever occurs first.

The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose. Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia Aljabr, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest Authorized Kia Dealer is generally covered under warranty. It is recommended that you contact your nearest Authorized Kia Dealer or call Kia Customer Service on 966-920014200 for guidance regarding warranty coverage prior to arranging towing. For vehicles eligible for Kia Roadside Assist call 966-920017517 for assistance.

Kia does not manufacture LPG compatible engines for vehicles imported to Saudi Arabia. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles. The use of LPG in an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. Refer to the previous question - ‘Will my warranty be affected if I have the vehicle modified?’

The tire manufacturer covers the original tires fitted to the vehicle. Should you have any concerns regarding the tires on your vehicle, contact your Authorized Kia Service Dealer for assistance.

The battery on Kia Vehicles is covered for 2 years (unlimited kilometers) from the warranty start date.

Parts and labour used in carrying out repairs covered by the Kia New Vehicle Warranty and conducted at an Authorized Kia are covered under Kia New Vehicle Warranty.

In the unlikely event you should suffer a breakdown as a result of a defect which is covered by the Kia New Vehicle Warranty and the vehicle cannot be driven (or cannot be driven safely) & if your vehicle is eligible for roadside assistance, you should contact the nearest Authorized Kia Dealer to arrange for transportation of your vehicle.

For vehicles eligible for Kia Roadside Assist call 966-920017517 for assistance.

If you have tire damage while driving, it's critical to act quickly to avoid accidents. First, pull over safely and turn on hazard lights and parking brake. Next, use the tire mobility kit to temporarily fix the puncture. Then, drive at a maximum speed of 80 km/h to the nearest tire shop or Kia dealer. If you can't move, call Kia Roadside Assistance.