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Kia Warranty

Our commitment to quality for customers

The 5-year/100,000km warranty program is for those who choose Kia. It is a promise of Kia and an expression of confidence.

Kia always promises the best and longest service solutions in the industry. The 5-year/100,000km warranty program is Kia's confidence in top quality. Trust and entrust your safe and enjoyable mobility life.

Benefits to Customer

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Lower Maintenance Costs

With the industry's longest, best-in-class warranty, you can save on unexpected repair costs while driving your vehicle.
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Transferrable Warranty

Kia warranty can be transferred to a new owner when you sell your Kia, which can increase its reliability and resale value. Additionally, in other countries, you can still receive service during the original warranty period.
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Emergency Roadside Assistance

You can rely on emergency roadside assistance from your nearest Kia Dealer in the event of an unexpected breakdown or accident.
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For more information, please refer to the Kia warranty manual.

FAQ

  • You may take your Kia to any Authorized Kia Dealer for service. For warranty repairs you may take your Kia to main kia workshop, cornish el nahr. T: +961 (1) 574777

    For a full listing of Authorized Kia Dealers, visit our Kia Dealers section on our website - www.kia.com/lb - or call Kia Customer Service on +961 (1) 574777.

    • Costs associated with scheduled maintenance as detailed in the Owner's Manual.

      1. Kindly Note that it is obligatory to perform all scheduled maintenance and repairs at Kia main workshop, Natco S.A.L. cornish El Nahr or at any of our Authorized Dealers/Branches

    • Damages due to factors beyond the manufacturer's control:

      1. Misuse of the Kia vehicle, such as driving over curbs, overloading, racing etc.

      2. Accidents, such as collision, fire, theft, etc.

      3. Alteration, modification, tampering etc.

      4. Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, and acts of God.

      5. Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.

    • Any damage due to lack of maintenance, or the use of the wrong fuel, oil or lubricants, such as:

      1. Lack of proper maintenance as described in your Owner's Manual.

      2. Improper maintenance or the use of other than the specified oil or lubricants as recommended in your Owner’s Manual.

      3. Use of other than the specified fuel, improper fuel quality or fuel contamination.

    • Normal deterioration

      1. Normal wear, tear or deterioration such as discoloration, fading, deformation, etc.

      2. Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia vehicle.

    • Any damage caused when a non-genuine Kia part or accessory has been used.

    • Any defects caused by repairs or replacement by other than an Authorized Kia Dealer.

    • Any damage considered to be part of normal maintenance, such as cleaning and polishing.

    • Replenishment or replacement of oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets and so on, as a result of normal wear and tear.

    • Maintenance services described as 'Scheduled Maintenance Service', 'Owner Maintenance Service' or 'Appearance Care' in your Owner's Manual.

    • Adjustments, such as brake and clutch adjustment, adjustment of head lamps, wheel alignment, wheel balancing, engine adjustment, etc.

    • Any economic loss. This includes, without limitation, payment for loss of use of the Kia vehicle, lodging, car rentals, travel costs, loss of pay and other expenses or damages.

    • Vehicles with altered odometer reading. Any repair of a Kia vehicle on which the odometer has been altered or on which the actual distance travelled cannot be readily determined may have warranty declined.

  • Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorized Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only.
  • The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose. Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia Lebanon, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.
  • If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest authorized Kia Dealer is generally covered under warranty. It is recommended that you contact your nearest Authorized Kia Dealer or call Kia Customer Service on +961 (1) 574777 for guidance regarding warranty coverage prior to arranging towing. For vehicles eligible for Kia Roadside Assist call +961 (1) 574777 for assistance.
  • The tire manufacturer covers the original tires fitted to the vehicle. Should you have any concerns regarding the tires on your vehicle, contact your Authorized Kia Service Dealer for assistance.

    If you have tire damage while driving, it's critical to act quickly to avoid accidents. First, pull over safely and turn on hazard lights and parking brake. Next, use the tire mobility kit to temporarily fix the puncture. Then, drive at a maximum speed of 80 km/h to the nearest tire shop or Kia Dealer. If you can't move, call Kia Roadside Assistance.

  • The 12 V auxiliary battery on Kia vehicles is covered for 1 year (unlimited kilometers) from the warranty start date.

    The original High Voltage (HV) Lithium-Ion Polymer Battery (“EV Battery”) Capacity coverage warranty period is 5 years or 100,000 km’s, whichever occurs first. Please refer to the warranty terms and conditions for full details.

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