Kia Warranty

You may take your Kia to any Authorized Kia Dealer for warranty and service. For a full listing of Authorized Kia Dealers, visit our Kia Dealers section on our website - www.kia.com/la - or call Kia Customer Service on 1888.

• Tire (supplier)

• Additional items generated by warranty repairs (rents, board and lodging expenses)

• Regular vehicle inspection items (engine oil change, real estate exchange)

• Accident vehicle

Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorized Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorized Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 km’s, whichever occurs first.

The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose. Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia Laos, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest authorized Kia Dealer is generally covered under warranty. It is recommended that you contact your nearest Authorized Kia Dealer or call Kia Customer Service on 1888 for guidance regarding warranty coverage prior to arranging towing. For vehicles eligible for Kia Roadside Assist call 030-5709-633, 030-5096-958 for assistance.

Kia does not manufacture LPG compatible engines for vehicles imported to Kia Laos. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles. The use of LPG in an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. Refer to the previous question - ‘Will my warranty be affected if I have the vehicle modified?’

The tire manufacturer covers the original tires fitted to the vehicle. Should you have any concerns regarding the tires on your vehicle, contact your Authorized Kia Service Dealer for assistance.

The battery on Kia Vehicles is covered for 2 years (unlimited kilometres) from the warranty start date.

Parts and labour used in carrying out repairs covered by the Kia New Vehicle Warranty and conducted at an Authorized Kia are covered under Kia New Vehicle Warranty.

In the unlikely event you should suffer a breakdown as a result of a defect which is covered by the Kia New Vehicle Warranty and the vehicle cannot be driven (or cannot be driven safely) & if your vehicle is eligible for roadside assistance, you should contact the nearest Authorized Kia Dealer to arrange for transportation of your vehicle.

For vehicles eligible for Kia Roadside Assist call 030-5709-633, 030-5096-958 for assistance.