7 Year Warranty & Servicing FAQs | Kia UK
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7 YEAR WARRANTY & SERVICING
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Q
Can I transfer the warranty to the next owner when I sell my car?
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Yes - the Kia 7 year warranty is fully transferable.
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Why is Kia the only manufacturer to offer a fully transferable 7 year 100,000 mile warranty?
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Our cars are fully tested to ensure the highest possible standards of reliability and durability. Our investment in the most technologically advanced production facilities and manufacturing techniques, means we can ensure quality standards for years to come. This outstanding production quality is what gives us the confidence to offer a full 7 year manufacturer’s warranty across our entire range of vehicles.
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Q
What's the catch?
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There is no catch. It's just like a 3 year warranty, only longer!
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What is the service interval for my car?
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Service intervals can be downloaded in PDF format from the website. The link to the PDF can be found on the Service intervals PDF
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If a car has an incomplete service history is the warranty still valid?
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A late or missing service wouldn’t automatically invalidate the warranty. However, if a fault can be attributed to incorrect maintenance that claim will be declined.
We think your Kia dealer is the place to go for servicing and maintenance. That’s because no-one else knows our cars like they do, and they will only use genuine Kia parts and Kia approved lubricants. Also your car is checked for any service campaigns, modifications or improvements that can be performed to your car
However, provided servicing and non-warranty repairs are carried out properly using genuine Kia parts or parts of equivalent quality you can use an independent repairer without affecting your vehicle warranty.
If your Kia car is not serviced by a Kia dealer or Authorised repairer we recommend:
• The garage completing the service is VAT registered.
• The service must be carried out correctly as detailed in the owner’s manual.
• Only genuine Kia parts and lubricants as recommended by Kia or equivalent quality must be used.
• The part numbers used should be detailed on the service invoice.
• The oil type and grade used should be detailed on the service invoice.
• Service records in this manual must be stamped and dated.
Please note: Kia UK do not maintain a centralised service record database, if the service record booklet for your car is incomplete you should contact the dealer that carried out the work or the previous owner (if applicable)
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Can I purchase a Kia Care or Kia Care Plus service plan for my car?
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We offer a competitive fixed price servicing package on some of our Kia cars – Terms & Conditions apply. Full details can be found in the Owners area
of our website.
Find out more about Kia's Unique Value Service Package, Kia Care by clicking here.
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Q
Does fitting non-Kia parts invalidate my warranty?
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We would recommend the use of original Kia parts because if your car fails due to a non-genuine part being fitted, then a warranty claim may be rejected. If you use a garage other than a Kia dealership or approved repairer to service your car, please tell them to specify the part numbers on the invoice and keep this safe.
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Which oil type do I need to use for my Kia?
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To check which Oil grade is needed for your Kia engine, take a look at our handy 'Kia Engine Oil Grades and Capacities'
guide which will direct you to the recommended oil grade to use.
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Q
When does my anti-perforation inspection need to be carried out and where?
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If your car has an anti-perforation warranty, there’s a periodic bodywork inspection that needs to be completed at a Kia dealer
- they will be able to confirm when this is due. There may be a charge for this inspection.