7 YEAR WARRANTY & SERVICING
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7 YEAR WARRANTY & SERVICING
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Q
What is Actually Covered?
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Can I transfer the warranty to the next owner when I sell my car?
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Yes – the 7 year warranty is fully transferable. As the warranty remains with the car the balance automatically transfers, there are no forms to complete. We recommend that the new owner registers with MyKia so that they receive all the Kia latest information.
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Why is the only manufacturer to offer a fully transferable 7 year 100,000 mile warranty across their entire range?
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Our cars are fully tested to ensure the highest possible standards of reliability and durability. Our investment in the most technologically advanced production facilities and manufacturing techniques, means we can ensure quality standards for years to come. This outstanding production quality is what gives us the confidence to offer a full 7 year manufacturer’s warranty across our entire range of vehicles.
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What's the catch?
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There is no catch. It's just like a 3 year warranty, only longer!
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What is the service interval for my car?
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The service intervals for all of our cars can be found on the Service and MOT page.
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If a car has an incomplete service history is the warranty still valid?
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A late or missing service wouldn’t automatically invalidate the warranty. However, if a fault can be attributed to incorrect maintenance that claim will be declined. Please note: Kia UK do not maintain a centralised service record database, if the service record booklet for your car is incomplete you should contact the dealer that carried out the work or the previous owner (if applicable)
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Can I purchase a Kia Care or Kia Care Plus service plan for my car?
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We offer a competitive fixed price servicing package on some of our Kia cars – Terms & Conditions apply. Full details can be found in the Owners area
of our website.
Find out more about Kia's Unique Value Service Package, Kia Care by clicking here.
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Does fitting non-Kia parts invalidate my warranty?
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We would recommend the use of original Kia parts because if your car fails due to a non-genuine part being fitted, then a warranty claim may be rejected. If you use a garage other than a Kia dealership or approved repairer to service your car, please tell them to specify the part numbers on the invoice and keep this safe.
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Which oil type do I need to use for my Kia?
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To check which Oil grade is needed for your Kia engine, take a look at our handy 'Kia Engine Oil Grades and Capacities'
guide which will direct you to the recommended oil grade to use.
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When must the anti-perforation warranty inspection be carried out?
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For the anti-perforation warranty to remain valid your Kia must be inspected by a Kia dealer or authorised repairer every 12 or 24 months (depending upon the model) – the dealer may charge for this. The warranty information and service schedule booklet supplied with the car will state the correct inspection period for your car.
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Must a Kia car be serviced by a Kia Dealer or Authorised Repairer for the warranty to remain valid?
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No – However, we think your Kia dealer is the place to go for servicing and maintenance. That’s because no-one else knows our cars like they do, and they will only use genuine Kia parts and Kia approved lubricants. Also your car will be checked for any service campaigns, modifications or improvements that need to be performed.
But, provided servicing and non-warranty repairs are carried out properly using genuine Kia parts or parts of equivalent quality you can use an independent repairer without affecting your vehicle warranty.
If your Kia car is not serviced by a Kia dealer or Authorised repairer we recommend:
• The garage completing the service is VAT registered.
• The service must be carried out correctly as detailed in the owner’s manual.
• Only genuine Kia parts and lubricants as recommended by Kia or equivalent quality must be used.
• The part numbers used should be detailed on the service invoice.
• The oil type and grade used should be detailed on the service invoice.
• Service records in the warranty booklet must be stamped and dated.
Please note: Kia UK do not maintain a centralised service record database, if the service record booklet for your car is incomplete you should contact the dealer that carried out the work or the previous owner (if applicable)