Compliance at Kia Europe
Message from Kia Europe President
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President & CEO
Marc Hedrich
"At Kia Europe, ethics and integrity are the foundation of our business. We developed the Kia Compliance & Integrity Code to outline the values we live by and ensure that we always hold ourselves to the highest standards.
At the heart of this commitment is our employees, and we extend these expectations to our business partners. By working together and staying true to our principles, we can build trust, respect, and lasting success."
Our Compliance Management System – What is it about?
Compliance and integrity are about making the right choice in any given situation.
Our behavior is the key for a culture of compliance that promotes the honest and ethical conduct of our business. Such conduct is beneficial for our customers, the global community, Kia and its employees.
A culture of compliance helps us to fulfill our moral and legal obligations as global corporate citizens.In our company, the Compliance Management System (CMS) covers different stages of compliance efforts, from setting the rules of conduct to monitoring and identifying areas of improvement.
Our CMS is not just a one-time achievement, but a cycle of repeated efforts of all employees from top to bottom.
Code of Conduct & Policies
Our company's corporate culture is defined by clear accountability, mutual respect, and trust. We prioritize lawful and ethical behavior in all our business operations as it is crucial for ensuring our company's long-term success.
Kia Compliance & Integrity Code
We believe that ethical, compliant and sustainable behavior and processes constitute the foundation of Kia’s success story globally and in Europe.
To achieve a culture of compliance, we guide our employees to do the right thing at all times − and this is what the Kia Compliance & Integrity Code is for. The code complements Kia Corporation’s code of ethics, focusing on the European market.
Please note that Kia Europe has a separate code of conduct for its suppliers, independent distributors and other business partners (see below).Internal Policies
Based on the general framework of the Kia Compliance & Integrity Code, Kia provides further guidance on compliance principles in its internal policies.
These policies include Competition Law, Anti-Bribery & Corruption, Whistleblower Protection (e.g., non-retaliation), Data Protection, Conflict Of Interest and Anti-Money Laundering policies.
Kia is constantly monitoring the developments in compliance areas and revising and supplementing its compliance guidance.
European Markets Compliance & Integrity Code
Business Partner and Supplier Code of Conduct (“BPS CoC”)
Kia promotes honest and ethical behavior not only in its own companies, but also among its business partners. To share our expectations from business partners for integrity and ethical behaviour, we have established a Business Partner and Supplier Code of Conduct (“BPS CoC”).
The BPS CoC below applies to all business partners and suppliers of Kia Europe. For business partners and suppliers of other Kia entities in Europe, local BPS CoC versions are available.
Click below to download the "BPS CoC".
Whistleblowing System
Kia Compliance: Tell Me
Our confidential platform to report potential violations of the law and Kia’s internal policies.
The Kia Compliance: Tell Me is a Pan-European internal whistleblowing platform available to Kia Europe and other Kia entities in Europe, excluding Kia’s manufacturing plant in Zilina, Slovakia (to access Kia Slovakia plant’s whistleblowing channel, click here).
The platform can be accessed via web, phone or mobile app.Kia Compliance: Tell Me is hosted by a third-party platform, People Intouch’s SpeakUp, and centrally managed by Kia Europe. Kia Europe’s Compliance Team receives and investigates the reports.
For more information about Kia Compliance: Tell Me or how we process your personal data, please check the Kia Compliance: Tell Me Policy and Privacy Policy.
If you are a Kia customer and have a comment, feedback or complaint related to your purchase or service experience, please contact our customer support.
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Channels for Kia Employees
Phone Channel:
Check the phone number for your respective country below and use the Company Code: 112315.Mobile Channel:
Download the “SpeakUp by People Intouch” app from the App Store or Google Play and enter the Company Code: 112315.
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Channels for Business Partners
Kia has a dedicated channel on the Kia Compliance: Tell Me platform for suppliers and other business partners to report any potential misconduct they might come across in a work-related context with Kia Europe or other Kia entity in Europe (excluding Kia’s manufacturing plant in Zilina, Slovakia. To access Kia Slovakia plant’s whistleblowing channel, click here). The platform is available via web, phone or mobile app.
Phone Channel:
Check the phone number for your respective country below and use the Company Code: 112315.Mobile Channel:
Download the “SpeakUp by People Intouch” app from the App Store or Google Play and enter the Company Code: 112315.
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Additional external reporting channels
We encourage reporting any potential misconduct via Kia’s internal reporting channels.
However, you can also send a report to external channels managed by government authorities. In Germany, for instance, the Federal Office of Justice has an open channel for such reports: click here.
Compliance Function
In 2021, Kia Europe established a dedicated compliance function. Kia Europe Compliance Team designs the compliance strategy and manages the compliance program for the European region, and supports local compliance functions at Kia’s other entities in Europe.
What does the Compliance Team do?
The Compliance Team at Kia Europe is responsible for the functioning of Compliance Management System (CMS). In addition to implementing policies & guidelines and managing the whistleblowing system, other core responsibilities of the team are:
• Regularly training the workforce on the code of conduct and compliance policies
• Providing ad hoc advice on compliance and regulatory questions from internal stakeholders
• Conducting internal investigations, managing external investigations and supporting due diligence requests
• Shaping Kia’s compliance culture in Europe and raising awareness of compliance principles
• Assessing the impact of new European regulations to Kia business
• Conducting compliance audits at Kia’s European entities
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Contact
In case of questions, you can contact the local compliance manager within the Kia entity in Europe or the Kia Europe compliance team.
E-mail: complianceEU@kia.eu
