Consejos rápidos

Consejos rápidos Kia

Es importante que dispongas de toda la información necesaria sobre tu Kia para garantizar el máximo rendimiento y seguridad. Esta página incluye consejos rápidos que se aplican a los diferentes modelos de coche, incluida la gama Kia Sportage y Kia EV9. La ayuda y soporte de Kia incluye desde cómo quitar el hielo de una puerta de carga eléctrica en la sección 'cuidado del coche', hasta cómo escapar de tu coche en caso de emergencia.

En caso de emergencia
Cuidando tu Kia

Cómo parar el motor en caso de emergencia

Utilice este método solo en situaciones de emergencia, como cuando se produce un incendio en su Vehículo o cuando resulta difícil accionar el freno.

En caso de emergencia, hay dos formas de parar el motor.

1) Mantenga presionado el botón de parada y arranque del motor durante 2 segundos.

2) Mantenga pulsado el botón de parada del motor 3 veces en 3 segundos.

Los vehículos eléctricos pueden pararse de la misma manera.

Cómo escapar cuando la puerta del vehículo no se abre

In the event of an emergency where your vehicle falls into water or it is impossible to get off through the door normally due to an accident, break the vehicle glass and exit the vehicle in the following way.

1) Pull on a headrest while pressing the unlock button at the bottom of the headrest to remove it.

2) Strike headrest poles hard on the edge of one of the side windows. When the window breaks, remove any broken pieces of glass and exit the vehicle safely.

3) The windshield and the rear window are strong and may not break easily.In case of emergency, break the side windows.

Puesta en marcha de emergencia cuando la llave inteligente se queda sin batería

If your smart key’s battery level becomes low, the cluster will display a guide message saying, “The battery level on your smart key is low.” Replace the battery before it is fully discharged. When the battery installed in your smart key is flat, your vehicle will not start, even if you press the engine / EV start stop button.

In that case, step on the brake pedal and directly press the engine start stop button with your smart key.

Cómo salir del maletero cuando estás atrapado dentro

Cuando se encuentre atrapado en el maletero, no tenga miedo y busque con calma el dispositivo de desbloqueo. Se encuentra en la tapa del maletero o en el interior del maletero con una señal en [ABRIR] o [TIRAR]. Puede desbloquear la puerta del maletero empujando o tirando del dispositivo de desbloqueo.

El maletero no es hermético, por lo que no hay riesgo de quedarse sin oxígeno. Si se queda atrapado en el maletero, no tenga miedo y respire con regularidad y tranquilidad.

Utilización del kit de movilidad de neumáticos

If the tire is flat, park your vehicle in a safe place and repair the flat tire with the tire mobility kit, which is located under the trunk floor. If the sidewall of the tire is damaged or the bottom of the tire is seriously damaged, however, contact the nearest authorized Kia dealer or service partner.

1) Remove the speed warning sticker from the side of the compressor, attach it to the steering wheel, and shake the bottle up and down to mix the sealant.

2) Twist open the lid of the sealant bottle and the sealant bottle mounting unit.

3) Connect the sealant bottle to the sealant bottle mounting unit. (Rotate the sealant bottle to fasten it until it cannot rotate anymore)

4) Open the wheel air inlet cap of the damaged tire and the inlet protective cap of the injection hose, ensure the tire pressure control valve is open, and connect it to the wheel air inlet.

5) Connect the power outlet and compressor with the power outlet connector.

6) Start your vehicle and turn the compressor on to inflate the tire and release the sealant.

7) Let the compressor run for 10 minutes to allow the tire to reach a proper pressure.

8) Turn the compressor off, remove the tire mobility kit from your vehicle, and return it to its storage place.

9) To evenly apply the sealant to the inner surface of the tire, immediately drive your vehicle up to 3-10km (2-6miles) or for 10 minutes at 80km/h (50mph) or less.

10) Check the tire pressure again and visit the nearest authorized Kia dealer or service partner.

Cómo quitar el hielo de la puerta de carga eléctrica

In extreme winter conditions, the door handle may not open due to icing inside the door handle. Remove the ice as below.

Remove icing by tapping the door handle using the bottom of your fist in a circular pattern along the perimeter of the door handle.

If necessary, increase the intensity of tapping to remove ice, and repeat until the door handle protrudes when unlocking the door.

When the door handle protrudes and can be pulled, open and close a few times to remove any icing residue.

* Instead of tapping the door handle, warm the door handle indirectly (i.e. hand temperature, etc.) to remove icing inside.

※ Warning

Before performing this procedure, remove any jewelry or objects that could damage the paintwork and do not attempt to use tools or excessive force.

Do not apply excessive force or use sharp objects to the electric charging door. It may be damaged.