Technician standing in front of the Kia PV5 in a service bay with the driver’s door open

PBV Service

From custom solutions to smart updates

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Your Kia PBV is more than just a vehicle; it's a powerful partner that perfectly adapts to your business and individual lifestyle. We offer a diverse range of customized service programs to ensure optimized operation and convenient maintenance of your PBV, helping you save time and money while maximizing your efficiency and enhancing your daily life.

Our 7-Year Warranty:
Built for PBVs, Built for You

We stand by the quality of every PBV component, and it shows.

Side view of the Kia PV5 in a service bay with a technician working at a tool chest

General Warranty

General parts and PE components are backed by a robust 7-year / 150,000 km warranty, proving we build to the highest standards.

EV Battery

The heart of your electric PBV – the EV Battery – comes with an even longer 8-year / 160,000 km warranty, guaranteed to maintain at least 70% of its original capacity.

Conversion Parts

We cover the versatility of your PBV's configurations. Conversion parts like open beds, refrigerated box tops, and camper van modules are backed by a 3-year / 100,000 km warranty. That's serious peace of mind for your electric journey, no matter how you configure it.

Extend Your Warranty: Drive with Confidence

Want even greater assurance on the road? Extend your coverage further:

Basic

Option 1

Option 2

Basic Warranty

Basic7-year / 150,000 km

Option 1+50,000 km

Option 2+100,000 km

High Voltage Battery

Basic8-year / 160,000 km

Option 1+50,000 km

Option 2+100,000 km

Service Programs Optimized for PBV

Black smart glasses and Kia AddGear accessory case on dark background

PBV Accessory

Boost your PBV’s functionality with dedicated accessories designed to enhance utility and convenience.

Close-up of a hand holding a white Kia smart key

24/7 Drop-off Service

Service your vehicle anytime, day or night. With our overnight Key Drop service, vehicles dropped off before 6:30 AM will be ready for pickup by 10:00 AM the same day—keeping your day on track.

Gray Kia PV5 Cargo van parked on a city street

Courtesy Car

Stay productive even while your PBV is being serviced. Kia provides replacement vehicles to ensure your business continuity.

Black Kia PV5 Crew van parked on a city street

Emergency Support

Kia offers fast, nationwide towing support in partnership with insurance providers—arriving within 45 minutes to get you back on track.

Your PV5: Effortless Care with Prepaid Maintenance

Your Kia PV5 is built for diverse possibilities, and its care should be just as flexible. Prepaid Maintenance(PPM) offers an effortless way to maintain peak performance. Enjoy expert care, lasting reliability and peace of mind.

Explore PPM Programs

Smart Driving, Smart Connectivity

Remote Diagnostics

PBV’s sensors monitor key systems, such as the battery, electrical components, and brakes, in real-time. If an issue is detected, Kia Dealers are automatically notified to provide remote assistance or guide you to book a service.

Over-the-Air Updates

PBV’s core system software is automatically updated via wireless OTA technology—no service visit required. From security patches to UI improvements and performance enhancements, your vehicle stays current and optimized.

Trusted Infrastructure for Maintenance

Kia provides a specialized maintenance infrastructure for PBVs, based on its nationwide service network and professional maintenance system.

Dedicated PBV Workbay

Service areas are designed to accommodate the unique size and structure of PBVs, ensuring safer and more efficient maintenance.

Certified Technicians

Trained and certified specialists handle everything from diagnostics to repairs, ensuring expert care for your PBV.

Special Service Tools

Kia utilizes specialized tools designed explicitly for PBV components to ensure accurate and reliable service.

Programs and Equipment

From EV systems to ADAS, Kia utilizes cutting-edge software and equipment to conduct thorough inspections and diagnostics.

Service Center Support

Through CVM hubs, Kia supports service centers with technical training, parts supply, and fleet management systems—minimizing vehicle downtime and maximizing operational efficiency.

Kia PV5 on a PBV-dedicated service bay lift

FAQs

PBVs can essentially use the same charging infrastructure as passenger EVs. Our charging infrastructure will be upgraded to keep pace with the spread of EVs, enhancing the convenience of charging.
Kia PBV is preparing customised software solutions to reduce vehicle maintenance costs for our customers. We offer software solutions optimised for your business needs, including data service solutions that help you identify and manage the status of your vehicles with objective data, fleet management solutions that help you manage vehicles at the fleet level, an open platform app store that enriches your driving experience, and an In-Vehicle Display solution that enables you to implement those apps.
The Kia PBV Service solutions comprise Charging, Maintenance, and Financing services. The overarching goal of Kia PBV Service solutions is to minimise the cost and time associated with your vehicle. Our aim is to reduce both the time you spend from purchase to operation as well as the cost of maintenance.

More Support is Available